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The Service
We work hard to ensure your customer experience is as good, if not better, than in-house staff you might have provide such service. We do this by branding ourselves as your company, draft custom procedures per business, integrate directly to your systems, and constantly monitor our service for improvement.
White Label Branding
For every client, we pick up and answer as your business. This ensures a branded, and seamless experience for your customers when talking to our team.
Custom Procedures
Utilizing previous experience for clients in existing fields, we will dial in our procedures on how you like business to go, so we're as close to in-house as possible.
Integrated Systems
Your systems become our systems with our integration process. We have native integrations for enterprise grade systems, and can work hard to integrate those smaller systems as well.
Improved Service
Your goal is to improve customer service, whether that's by bringing us on as the first point of contact, or back up to existing staff. Either way, we know your customers matter.
How we
get it Done
Award Winning Systems
Utilizing industry leading VoIP systems, we can handle your customer inquiries by call routing, call waiting/hold, warm transfers, call transcription, and more for optimal resolution times.
Scheduling Applications
Paired with our other systems, you only need to provide us the ability to schedule on your behalf. We know how to dispatch & manage a calendar for optimal appointment scheduling.