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24/7 Reception for Small Business
We play well with Others
We play well with Others
We play well with Others
We play well with Others
We play well with Others
We Specialize in You
Your Branding
We understand representing your business is paramount to your brand. We always answer as your business, and respond as such as well, building your brand authority.
Your Procedures
Even though we'll be at the helm, you'll still be the captain. We follow your business procedures to ensure your Business runs how it's meant to be ran.
Your Systems
We have extensive experience with dozens of systems for small businesses. If we don't know yours, we'll dedicate our own time to learning it, so it runs smooth.
Industries
Med Spas
Why let a ringing phone distract your customers from their Spa day? Relax, we got this.
Real Estate Services
The Real Estate industry is 24/7, they say. Well, we do just that, so you can keep grinding while you sleep.
Home Services
Your hands are full, or dirty on the daily. Why dirty up that new phone? Let us handle the phone so you can work.
Photographers
Secure your leads in a snap! Focus on your framing, while we focus on managing your customers.
E-Commerce
Online customer need help around the clock, and we're here to provide just that! Whether by email, phone, or web chat.
Marketing Agencies
Building your agency while managing inquiries and building new relationship is tough, let us handle that!
Award Winning Systems
Utilizing industry leading VoIP systems, we can handle your customer inquiries by call routing, call waiting/hold, warm transfers, call transcription, and more for optimal resolution times.
Scheduling Applications
Paired with our other systems, you only need to provide us the ability to schedule on your behalf. We know how to dispatch & manage a calendar for optimal appointment scheduling.
We prioritize US staffing, but offer jobs to anyone who can provide the quality service you and your customers expect. We are committed to providing your clients the best service.
U.S. & Global Powers
We work closely with your or your leadership to set up the best scenario for our success, and therefore your success. This ensures a seamless experience for you customers.
Forging Partnerships
We offer 15 Hour, 7 Day Live service, backed by 24 Hour A.I. to capture all inbound leads, no matter the time of day. Our hours are 8am - 11pm EST, and always expanding!
Extended Availability
Capture your Leads
Missed Calls means
Missed Revenue.
Don't miss your next opportunity for growth.
Grow your Pipeline
We grow your pipeline
and keep it full
Improving your opportunities for success
Save your Money
Our services save nearly 95% when compared to
Full Time staffing for your business.
How we Help your Business
Our Services
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What kind of businesses do you support?We specialize in helping service-based businesses like home services, real estate teams, legal practices, and e-commerce brands. If your business relies on responsiveness and client trust, we're built for you.
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Do you manage calls, emails, and chats?Yes! RingWave handles phone calls, emails, live website chats, and even social media DMs. We provide consistent, friendly support across all channels, ensuring your customers are always attended to.
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What follow-up do you provide after a call or chat?After each interaction, you’ll get a detailed summary, including the caller's information, their needs, and the actions taken. This summary is instantly logged into your system or sent via your preferred method.
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Do you offer after-hours or 24/7 coverage?We do! Ringwave offers flexible plans including standard business hours, extended evening/weekend coverage, and true 24/7 support — so you never miss a lead, even when you’re off the clock.
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How do you keep my client information secure?We take data privacy seriously. All client interactions are handled through secure platforms, and our team follows strict confidentiality protocols — so your business stays protected.
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Will my callers know they're speaking to a receptionist service?Nope — we answer as a seamless extension of your business. With your preferred greeting, tone, and FAQ library, your callers will think they're speaking directly with your in-house team.
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Do you handle appointment scheduling?Absolutely! We can book, reschedule, or cancel appointments directly in your calendar system, whether it's Calendly, Acuity, or a custom platform. Just let us know your preferences.
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How do you ensure your responses align with our brand?In the onboarding process, we gather your key FAQs, preferred responses, and any special instructions. Our scripts are customized to reflect your brand’s voice, ensuring all communications are on-brand and precise.
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Can you forward calls to my team?Definitely. We can transfer calls live to you or your team based on availability. If you're unavailable, we’ll take a message and deliver it via email, SMS, or CRM logging, as you prefer.
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How does Ringwave pricing work?We offer flexible, pay-as-you-scale pricing based on usage — so you’re only billed for the conversations or minutes you actually use. Whether you're high-volume or just need coverage during business hours, we tailor a plan that fits your flow.
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Do I have to commit to a long-term contract?Nope. All of our plans are month-to-month unless you request otherwise. That means no long-term commitments, and the freedom to scale up, pause, or change your plan as your business evolves.
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What’s included in the monthly fee?Your monthly fee includes any services selected during checkout, such as live call handling, web chat responses, SMS support (if applicable), post-call summaries, scheduling support, CRM logging, and more — all white-labeled to feel like your team. We’ll work with you to define exactly what’s included so there are no surprises.
TESTIMONIALS
Seeking quality Real Estate Media near Indianapolis, IN ?
"Working with RingWave has been such a blessing to our team! They have consistently demonstrated exceptional professionalism and efficiency, making every client interaction smooth and positive.
We’ve seen a significant improvement in response times and overall client satisfaction, and the attention to detail and personalized service they provide truly sets them apart. RingWave’s proactive approach has alleviated much of our workload, allowing us to focus more on delivering stunning real estate photography.
We highly recommend RingWave to any business looking to enhance their customer service experience."
-Kristianna Iliff, The Home Aesthetic
WHAT CLIENTS SAY
Seeking quality Real Estate Media near Albany, NY?
"Before hiring RingWave to handle my content delivery, I was quite simply drowning. The decision to hire RingWave brought me back to the surface, eliminated my burnout, freed up a significant amount of my time, and ultimately, has allowed me to thrive again!
My quality of life has improved drastically, and I'm now focused on growth and what I love doing again! They are extremely attentive to your needs and quite simply gets things done, and timely. I think what impresses me the most about them is their patience and willingness to understand and LEARN your specific needs.
As a business owner of a premium real estate media company, I have very high standards for my media that I expect to deliver on consistently, and on-time for my clients, and to put those quality and service standards in the hands of someone else is a monumental and daunting task - But the experience I've had with RingWave has allowed me to feel extremely comfortable doing just that. With the level of detail and service that this team provides, I know my clients are in good hands, and will be kept happy."
-Aaron Kinberg, 10 One Productions
WHAT CLIENTS SAY
Need quality Photography near
Atlanta, Georgia?
"Working with Mike and his team at RingWave has been a game-changer for my real estate photography business. Before I found these guys, I was constantly juggling photo delivery and new shoots, and my mornings were always stressful.
Before partnering with RingWave, I used to spend my mornings frantically checking and delivering previous days' photos while trying to schedule and shoot new properties. Now, I hand off the photo delivery to Mike's team, and boom - I've got my mornings back. No more scrambling to get yesterday's pics out while trying to dash off to today's jobs.
Their pricing is reasonable, and the time I've gained back is invaluable. They've basically given me the gift of time, which in this business, is worth its weight in gold.
For any real estate photographer looking to optimize their workflow and reclaim their time, I highly recommend Mike and his company RingWave."
-Seth Bonds, GA Life Photography
