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Virtual Reception for Small Business

Your Customer Service Team
A Fraction of the Cost

You can rest assured that your customers will be handled with the utmost care and professionalism. We cover phones, emails, texts, and webchats seamlessly for you business.

Customer Service

This service includes quality control of your content prior to delivery, order management, and delivery of all your content for your clients.

Inquire for Details

Content Delivery

Engage your customer base with our services! We provide one month of content, and also chat daily with your audience, keeping them engaged.

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Social Media

What We Do

Remote work

Quality Customer Service
Less than $7 per Hour

  • Inbound Call Reception

  • Multi-Channel Communication 

  • Appointment Scheduling

  • Content Delivery

  • Social Media

  • ...and More!

Industries

Photographers

Reception done right so you can focus in the field. Inquire about our Delivery service.

Real Estate Agencies

Our services are turnkey simple for Real Estate Professionals.

General Contractors

Painting, patching, plumbing, all lead to dirty hands. Keep your phone clean.

How You Do It

Step Two

Calculate... Determine the number of Hours your business needs.

Step Three

Decide...Select a plan that fits your needs & budget.

Step One

Ponder...What services are you tired of doing yourself?

Who We Are

At RingWave, we believe that first impressions are everything. As a leading receptionist service, we provide friendly, diverse, and knowledgeable agents from both the US Based and Global sources.

 

Our agents are trained to represent your business in the best possible way, ensuring that every call and visitor is greeted with a warm and welcoming approach. We understand that every interaction with your customers is critical and our agents are trained to manage each call in a personalized and efficient manner.

We Specialize in You

Our service is tailored to meet the specific needs of Photographers, Real Estate Agencies, and General Contractors. Our technology is built to streamline communication, ensuring your customers are in good hands every step of the way.  We pride ourselves on our ability to offer customized solutions, so we can work with you to ensure that you get the right service for your business.

Brand Representation

We understand representing your business is paramount to your brand. With our team, we always answer as if we're your in-house staff.

Your Procedures

Even though we'll be at the helm, you'll still be the captain. We follow your business procedures to ensure your Business runs how it's meant to be ran.

Specialized Staff

We staff qualified agents utilizing U.S. Based & Global sources. Quality Communication is paramount in our selection process for your business.

Take back your Time

Start today Risk Free

  • Part Time

    499$
    Every month
    Customer Service
     14 day free trial
    • 4 Hours, 5 Days a Week
    • Phone Calls
    • SMS Management
    • Inbox Management
    • Webchat Support
  • Full Time

    959$
    Every month
    Customer Service
     14 day free trial
    • 8 Hours, 5 Days a Week
    • Phone Calls
    • SMS Management
    • Inbox Management
    • Webchat Support
  • Overtime

    1,429$
    Every month
    Customer Service
     14 day free trial
    • 12 Hours, 5 Days a Week
    • Phone Calls
    • SMS Management
    • Inbox Management
    • Webchat Support

Cancel Anytime. No Commitments. Need something else? Inquire below.

How We Do It

The technology that helps RingWave run is what keeps your business humming along, so you can focus on your goals.

Every call, text, email, or webchat your business gets comes our way. We step in an manage the process from A to Z as your very own customer service team. 

We keep you in the loop, providing transcripts for each completed conversation.

Award Winning Systems

Utilizing industry leading VoIP systems, we can handle your customer inquiries by call routing, call waiting/hold, warm transfers, call transcription, and more for optimal resolution times.

Omni-Channel Ticketing

Our team uses an all-in-one platform where everything from your business goes to ours. From emails & texts to socials & review notifications. Whatever method your leads contact you, we can cover it.

Integrated Webchat

Through our embedded webchat, we capture every conversation, and route every lead where they need to go, your calendar. Simply ask us for the code, and provide it to your domain manager to add directly to your site.

Scheduling Applications

Paired with our other systems, you only need to provide us the ability to schedule on your behalf. We know how to dispatch & manage a calendar for optimal appointment scheduling.

Try us Out

Start with a 14 day trial.

Earn rewards when you bring a friend.

Earn rewards when you spend.

Learn More

Loyalty

They say when there's no loyalty, that's just business. Well, here at RingWave, we're loyal to you. To show it, we offer rewards for our long-standing customers. 

Earn 50% off services when you spend with our service.

Referral

We recognize that it takes a great deal of trust and satisfaction to send a friend our way. So if you do bring a friend, we treat them like their ours too.

Earn 50% off for you and your friends when you refer them to us.

Earn Rewards

What days & times do you work?

Our hours & days are based on a Monday-Friday schedule, from 8am to 8pm EST. You simply assign our regular schedule based on the hours you need, and we've got it covered.

How does Setup work?

We will provide you a Phone number and a Forwarding Email. You plug those in to your VoIP & email provider systems, and we cover those lines of communications. SMS & Webchats may require more integration.

How can we communicate?

We offer one managed communication channel, typically through Slack, where we will keep you informed of events that arise outside of our abilities. Otherwise, it's a safe bet that if you've assigned us to work, that we've taken care of it.

What if I need to cancel?

You are able to cancel your plans at ANY time convenient for you. At that time, the plans will stop refreshing until you renew again. There are no long term commitments, but we do offer rewards for long standing customers.

How do Rewards work?

With each dollar you spend, you earn points toward savings. All you need to do simply log in to your account, and apply and points or coupons earned toward your upcoming balance. You will be notified when these are earned as well, so you're always in the loop.

Will be kept in the Loop for Communications?

Yes! For each month, we provide reports on the number of calls completed. We also will send you an email with information about recently completed calls, including a recording file for your reviewal.

FAQs